Term and Conditions

Last Updated: [Insert Date]

Welcome to Regatta Store! These Terms and Conditions govern your use of our website sale-outdoors.com and all purchases made through it. By accessing our site and making purchases, you agree to comply with these terms. Please read them carefully.

1. Website Use

1.1 Eligibility

You must be at least 18 years old or have parental consent to make purchases through our website. By placing an order, you confirm you have legal capacity to enter into binding contracts.

1.2 Account Responsibility

If you create an account with us:

• You are responsible for maintaining the confidentiality of your account credentials
• All activities under your account are your responsibility
• You must immediately notify us of any unauthorized use of your account

1.3 Prohibited Activities

When using our website, you agree not to:

• Use the site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the site’s operation or other users’ enjoyment
• Use automated systems to extract data from our site

2. Products and Services

2.1 Product Descriptions

We strive to accurately describe our outdoor apparel and accessories, including:

• Baselayers and midlayers for all weather conditions
• Durable coats, jackets, and fleeces
• Specialized clothing for men, women, and children
• Functional accessories for outdoor adventures

However, colors may appear slightly different on screen due to monitor variations. If you receive a product that significantly differs from its description, please contact us immediately.

2.2 Product Availability

All items are subject to availability. If an item becomes unavailable after you place your order, we will notify you and either:

• Offer a suitable alternative, or
• Refund the unavailable item

2.3 Hygiene Products

For health and hygiene reasons, we cannot accept returns on swimwear unless the item is faulty. This includes all Men’s Swimwear and Women’s Swimwear products.

3. Orders and Payments

3.1 Order Process

When you place an order:

• You will receive an order confirmation email
• We process orders within 1-2 business days (excluding weekends/holidays)
• Your order becomes binding when we send the shipping confirmation

3.2 Pricing

All prices are in USD and include VAT where applicable. We reserve the right to correct pricing errors, even after order confirmation.

3.3 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

You confirm that the payment method you use is yours or you have authorization to use it.

3.4 Shipping

We offer two shipping options:

• Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch
• Free Shipping: For orders over $50, via EMS with delivery in 15-25 business days after dispatch

Note: We cannot ship to some Asian and remote areas due to delivery restrictions.

4. Returns and Refunds

4.1 Return Policy

We want you to be completely satisfied with your outdoor gear. You may return most items within 15 days of receipt if:

• The item is in original condition (unworn, unwashed, with tags attached)
• You include all original packaging and proof of purchase

Return shipping costs are your responsibility unless the item is faulty or incorrect.

4.2 Return Process

To initiate a return:

1. Email [email protected] with your order details
2. Wait for return authorization and instructions
3. Ship items to: 4416 Pine Tree Lane, Washington, US 20036

4.3 Refunds

Approved refunds will be processed to your original payment method within:

• Credit/Debit Cards: 5-10 business days
• PayPal: 3-5 business days

Original shipping fees are non-refundable for “changed mind” returns.

5. Intellectual Property

All content on our website, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not use any content without our express written permission.

6. Liability Limitations

6.1 Product Use

Our outdoor apparel and accessories are designed for general outdoor use. We are not liable for:

• Injuries resulting from product misuse
• Failure to follow care instructions
• Using products beyond their intended purpose

6.2 Website Operation

We strive to keep our website available 24/7 but are not liable for:

• Temporary unavailability due to maintenance or circumstances beyond our control
• Any loss or damage resulting from website use

7. General Provisions

7.1 Changes to Terms

We may update these terms periodically. The current version will always be posted on our website.

7.2 Governing Law

These terms are governed by the laws of Washington, US. Any disputes will be resolved in Washington courts.

7.3 Contact Us

For questions about these terms or our products:

Email: [email protected]
Mail: 4416 Pine Tree Lane, Washington, US 20036